Cookies
A cookie is a small file a website saves in your browser, so the site can remember something between pages or visits. When you first visit, you choose which cookies we may use, and you can change that choice at any time from Cookie Preferences in the footer.
Essential
Always on, because the site and its chat need them. Your cookie choice itself is kept in your browser's storage under cyclone_consent.
| Cookie | What It Does | How Long It Lasts |
|---|---|---|
| intercom-id-vjtxxt2p | Recognises your browser, so a chat you start continues on the next page | 9 months |
| intercom-session-vjtxxt2p | Keeps an open chat conversation going | 1 week |
| intercom-device-id-vjtxxt2p | Recognises the device you chat from | 9 months |
Analytics
Set only with your permission. Google Analytics then counts visits and shows which pages people read; HubSpot connects a form you send to the pages you visited. Before you choose, Google Analytics sends anonymous counts that set no cookies.
| Cookie | What It Does | How Long It Lasts |
|---|---|---|
| _ga | Google Analytics: tells one visitor from another | 2 years |
| _ga_449PMDTJKW | Google Analytics: keeps the state of your visit | 2 years |
| __hstc | HubSpot: records your visits to the site | 13 months |
| hubspotutk | HubSpot: links your visits to a form you send | 13 months |
| __hssc | HubSpot: counts the pages in one visit | 30 minutes |
| __hssrc | HubSpot: notes when your browser restarts | Until you close your browser |
Advertising
Set only with your permission, to measure which campaigns bring people to the site, including visits that start from Cyclone's ads in ChatGPT, measured by OpenAI. Each of these cookies is listed here once its tag goes on the site.
Changing Your Choice
Open Cookie Preferences to change what you allow. Every browser also lets you see, block and delete cookies in its settings.
Questions About Cookies or Your Data
Our Privacy Policy explains how Cyclone handles personal information. For anything else, contact us.